Privacy Policy

Last updated: August 6, 2026

ROSY HEALTH & FASHION INC. respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase our products, contact us, subscribe to our communications, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

ROSY HEALTH & FASHION INC.
Ottawa, Ontario, Canada

Website: rosyhf.com
Email: customerservices@rosyhf.com

In this Privacy Policy, “RosyHF,” “the Company,” “we,” “us,” and “our” refer to ROSY HEALTH & FASHION INC.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our website, online store, contact forms, newsletter forms, customer communications, purchases, promotions, distributor inquiries, and related services.

This Policy does not apply to websites, platforms, payment processors, social media networks, delivery providers, or third-party services that we do not own or control.

3. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

• First and last name;
• Email address;
• Phone number;
• Billing and shipping address;
• City, province, postal code, and country;
• Order details and purchase history;
• Payment-related information processed through secure third-party payment providers;
• Messages, inquiries, reviews, testimonials, or feedback you send to us;
• Newsletter or promotional communication preferences;
• Distributor or business opportunity inquiry information, if applicable.

We may also automatically collect certain technical information when you visit our website, including:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• Date and time of visit;
• Time spent on pages;
• Referring website;
• Cookies, pixels, and similar tracking technologies;
• General website usage and diagnostic data.

4. How We Collect Personal Information

We collect personal information when you:

• Visit or browse our website;
• Place an order;
• Create or use an account, if applicable;
• Contact us through a form, email, phone, or social media;
• Subscribe to our newsletter or promotional communications;
• Participate in promotions, events, or surveys;
• Submit reviews, testimonials, or feedback;
• Ask about becoming a distributor or business partner;
• Interact with our advertising, emails, or social media content.

We may also receive limited information from trusted third-party service providers where necessary to provide our services, complete transactions, fulfill orders, analyze website performance, or support marketing activities.

5. Why We Collect and Use Personal Information

We collect and use personal information for purposes such as:

• Processing and fulfilling orders;
• Confirming payments and preventing fraud;
• Shipping products and providing delivery updates;
• Responding to customer inquiries;
• Managing customer service requests;
• Providing product information and support;
• Managing accounts, if account features are available;
• Sending transactional emails related to purchases or inquiries;
• Sending newsletters, promotions, and marketing communications where permitted by law;
• Personalizing your website experience;
• Improving our website, products, services, and customer experience;
• Measuring marketing and promotional performance;
• Managing distributor or business opportunity inquiries;
• Complying with legal, accounting, tax, security, and regulatory obligations;
• Protecting our business, website, customers, and legal rights.

We collect only the personal information that is reasonably necessary for the purposes identified in this Privacy Policy.

6. Consent

We collect, use, and disclose personal information with your consent, except where permitted or required by law.

Your consent may be express, such as when you subscribe to a newsletter, submit a contact form, or agree to receive promotional messages. Consent may also be implied, such as when you provide information needed to process an order or respond to your inquiry.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain services, process orders, respond to requests, or communicate with you.

To withdraw consent, contact us at: customerservices@rosyhf.com

7. Marketing Communications

If you subscribe to our newsletter, request promotional updates, or otherwise consent to receive marketing communications, we may send you information about products, promotions, events, business opportunities, or other updates related to RosyHF.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at: customerservices@rosyhf.com

Even if you unsubscribe from marketing communications, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, customer service responses, or important account notices.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, improve functionality, understand website traffic, and support marketing or advertising activities.

Cookies may be:

Essential cookies — required for website functionality, security, checkout, and basic services.

Preference cookies — used to remember settings such as language or display preferences.

Analytics cookies — used to understand how visitors interact with our website and improve performance.

Marketing cookies — used to measure advertising performance or deliver more relevant promotional content, where applicable.

You may adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

Where required by law, we will request your consent before using non-essential cookies or similar tracking technologies.

9. Sharing Personal Information

We do not sell your personal information.

We may share personal information only where reasonably necessary, including with:

• Payment processors;
• Website hosting providers;
• E-commerce platform providers;
• Shipping and delivery companies;
• Email marketing and communication service providers;
• Analytics and advertising service providers;
• Customer support tools;
• Professional advisors, such as accountants, lawyers, or consultants;
• Business partners, only where necessary and appropriate;
• Government authorities, regulators, courts, or law enforcement where required by law.

We require service providers to use personal information only for the purposes of providing services to us and to protect it with appropriate safeguards.

10. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, social media pages, payment processors, or external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

11. Payment Information

Payments may be processed by secure third-party payment providers. We do not knowingly store full credit card numbers or full payment card details on our own systems unless clearly stated and handled through secure systems.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain records, comply with tax and accounting obligations, resolve disputes, prevent fraud, and meet legal requirements.

When personal information is no longer required, we will securely delete, anonymize, or dispose of it, subject to legal and business retention requirements.

13. Safeguards and Security

We use reasonable physical, administrative, and technical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, loss, or theft.

These safeguards may include secure systems, password protection, limited access, encryption where appropriate, service provider controls, and internal procedures.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect your personal information.

14. Cross-Border Processing and Storage

Some of our service providers may process or store personal information outside your province, territory, or country of residence, including in the United States or other jurisdictions.

When personal information is processed outside Canada, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, regulators, or government authorities in accordance with local laws.

We take reasonable steps to ensure that personal information handled by our service providers is protected with appropriate contractual, technical, and organizational safeguards.

15. Accessing, Correcting, or Deleting Your Personal Information

You may request access to the personal information we hold about you. You may also request that we correct inaccurate or incomplete information.

You may request deletion of your personal information, subject to legal, contractual, tax, accounting, fraud prevention, security, or business record requirements.

To make a request, contact us at : customerservices@rosyhf.com

We may ask you to verify your identity before responding to your request.

16. Accuracy of Personal Information

We rely on you to provide accurate, complete, and up-to-date information when placing an order, creating an account, contacting us, or using our services.

You may contact us to update or correct your personal information.

17. Children’s Privacy

Our website and services are intended for individuals who have reached the age of majority in their province or territory of residence, or who use the website with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information without proper consent, please contact us and we will take reasonable steps to delete the information where required.

18. Reviews, Testimonials, and User Content

If you submit a review, testimonial, photo, comment, or other public-facing content, we may display it on our website, social media, marketing materials, or other business communications.

Please do not include sensitive personal information in public reviews or testimonials.

By submitting content to us, you confirm that the information is accurate and that you have the right to share it.

19. Privacy Officer and Questions

ROSY HEALTH & FASHION INC. is responsible for personal information under its control.

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, you may contact us:

Privacy Officer
ROSY HEALTH & FASHION INC.
Email: customerservices@rosyhf.com
Website: rosyhf.com/contact

We will make reasonable efforts to respond to privacy requests and concerns in a timely manner.

20. Challenging Compliance

If you have a concern about how we handle your personal information, please contact us first so we can review and respond to your concern.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

Where required by law, we will provide additional notice or request consent for material changes.

22. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

ROSY HEALTH & FASHION INC.
Email: : customerservices@rosyhf.com
Website: rosyhf.com/contact